Quality Inn Southfield - Detroit
Hotel · Detroit
26111 Telegraph Rd, Southfield, MI 48034
About
Located on Telegraph Road in Southfield, Michigan, the Quality Inn Southfield - Detroit is a hotel situated near the highway, offering guests access to free parking. The property features a breakfast area, a lounge, and on-site laundry facilities. While some guests have noted that the staff can be friendly and helpful during the check-in process, the overall guest experience at this location has been a subject of significant concern for many visitors. Recent feedback from guests highlights recurring issues regarding the maintenance and cleanliness of the rooms and common areas. Reports frequently mention problems with outdated furniture, inconsistent room amenities, and concerns regarding the general upkeep of the facility. Visitors have also expressed frustration regarding communication with management concerning refund requests and service issues. Given the varied nature of the feedback, potential guests may wish to consider these factors when evaluating their accommodation options in the Southfield area.
Reviews Quality Inn Southfield - Detroit
The vast majority of guests report a highly negative experience characterized by severe sanitation issues, pest infestations, and failing room amenities. While some visitors noted that individual front desk staff were friendly, management is frequently criticized for being unhelpful regarding refund requests and maintenance concerns.
Strengths
- Friendly front desk staff
- Convenient highway location
Weaknesses
- Severe pest infestations
- Filthy and stained linens
- Sticky and unclean floors
- Broken air conditioning and heating
- Unresponsive or rude management
- Outdated and damaged furniture
- Persistent foul odors
Contact
- 26111 Telegraph Rd, Southfield, MI 48034
- (248) 331-9032
- www.choicehotels.com/michigan/southfield/quality-inn-hotels/mi163?mc=llgoxxpx